Below is a copy of the official email from the CoL sent on 30th March 2022.
Spring and summer news from the Hampstead Heath swimming facilities
The Ladies' Pond and Men's Pond opening hours have now extended to 4.15pm and the Mixed Pond is reopening to the public from Saturday 2 April. Spring and summer opening hours are below. During June, July and August an advance booking will be required at the Ponds in the sessions during the middle of the day. At the Lido an advance booking will be required for the 3 hour sessions from 30 April. More information on this can be found below.
Mixed Pond Opening Hours
During the months of June, July and August we will be using a booking system for the sessions in the middle part of the day at the Ponds. At the Lido this will be in place from 30 April. We will be using the booking platform Eventbrite for these sessions. Season ticket holders will be able to book a session for free and then bring their season ticket wristband to tap at the gate. Tickets for the week ahead will be released at 12 noon on Mondays.
Having a booking system for these busier periods enables us to operate the facilities safely and makes for a more pleasant swimming experience. We will also be running the telephone line (020 7332 3779) for those with no internet access.
The dates for the booking system are subject to change depending on the weather, for example if we have a very warm May we may need to introduce the booking system at the Ponds a few weeks early and we will let you know if this is the case.
Pond session times - June, July & August
In June, July and August the Ponds will operate with sessions as set out below.
Capped free flow sessions - last entry 30 mins before closing
Session 6* Opening time from 14 to 29 Aug 5pm -8pm.
The time between sessions will be used for cleaning and preparation for the next session.
From 1 April 2022, all ticket prices, including season tickets will be rising by inflation. This takes an adult day ticket at the Ponds from £4.05 to £4.25 and a concession from £2.43 to £2.55. This same price applies at the Lido early and evening sessions. The 2022/23 price for a three hour session at the Lido will be £7.45 and £4.45 for a concession.
Swimming Survey - thanks for your input!
In November 2021 we asked for your views on the Summer 2021 Season to help us make decisions about managing the facilities this summer. We had a great response with over 2000 replies. You can view the results of the survey here.
No need to renew Over 60 Early Swim bands
These bands do not need to be renewed. If you your Early Swim band does start to register as 'Expired' please contact us at: HHemail@example.com
Season Ticket renewals
When the time comes to renew your Season Ticket, you can do this by filling in the online application form and choosing the 'renewal' option. You will then be asked to enter your season ticket number. This is the unique code found on the back of your wristband. After you have entered this and filled in the application form, the new Season Ticket will be added to your existing wristband.
You can order replacement wristbands online by filing in the online form and choosing the replacement wristband option. Replacement bands cost £5.
Improved accessibility at the Bathing Ponds
The City of London is committed to making the Hampstead Heath Bathing Ponds safer, more inclusive and accessible for swimmers with disabilities and plans to carry out some improvement works later this year. The proposals are being developed at the moment and we’ll be asking for your feedback soon.
If you have any questions on any of the above please email the Hampstead Heath Swimming Team